Esri Maintenance Program

Esri Maintenance Program


Esri Maintenance Program


The world’s leading businesses, governments, and nongovernmental organizations (NGOs) alike rely on Esri technology to analyze data and gain insights for critical decision-making. The Esri Maintenance Program will help you get the latest GIS innovations with a professional support team.

Get the most of your GIS investment

Benefits included for active users


Customers that keep their maintenance active enjoy the following benefits.

The Latest Software Updates and Security

Updates deliver the latest geospatial innovations with new functionalities that save time and improve workflows. Plus, updates ensure that your products remain in the General Availability and Extended Support stages of the product life cycle. Only software in these stages receives security patches to keep your data protected.

World class technical support

Our world-class technical support team is ready to help you resolve your issues quickly and efficiently. Whether you need to fix a bug, implement new workflows, or respond to a crisis, our support professionals can answer questions and offer expert guidance.

Comprehensive compatibility testing

Every new release of our software is tested and certified for compatibility with the latest operating systems (Windows and Linux) and database versions. With maintenance, you’ll never need to worry about losing access to critical tools or data when you update your system.

Rich cloud content and services

Enhance your projects with ArcGIS apps, imagery, basemaps, and datasets from Esri’s Living Atlas. ArcGIS Desktop users can access these resources through a bundled subscription to ArcGIS Online, our cloud-based solution with geocoding, mapping, and the GeoEnrichment Service.

Contact Esri Thailand to purchase or renew a Maintenance Program

Our products come with 12 months warranty of maintenance service. Please contact Customer Service directly or ask for more details at esrith.contact@cdg.co.th


Esri Maintenance Program


The world’s leading businesses, governments, and nongovernmental organizations (NGOs) alike rely on Esri technology to analyze data and gain insights for critical decision-making. The Esri Maintenance Program will help you get the latest GIS innovations with a professional support team.

Get the most of your GIS investment

Benefits included for active users


Customers that keep their maintenance active enjoy the following benefits.

The Latest Software Updates and Security

Updates deliver the latest geospatial innovations with new functionalities that save time and improve workflows. Plus, updates ensure that your products remain in the General Availability and Extended Support stages of the product life cycle. Only software in these stages receives security patches to keep your data protected.

World class technical support

Our world-class technical support team is ready to help you resolve your issues quickly and efficiently. Whether you need to fix a bug, implement new workflows, or respond to a crisis, our support professionals can answer questions and offer expert guidance.

Comprehensive compatibility testing

Every new release of our software is tested and certified for compatibility with the latest operating systems (Windows and Linux) and database versions. With maintenance, you’ll never need to worry about losing access to critical tools or data when you update your system.

Rich cloud content and services

Enhance your projects with ArcGIS apps, imagery, basemaps, and datasets from Esri’s Living Atlas. ArcGIS Desktop users can access these resources through a bundled subscription to ArcGIS Online, our cloud-based solution with geocoding, mapping, and the GeoEnrichment Service.

Contact Esri Thailand to purchase or renew a Maintenance Program

Our products come with 12 months warranty of maintenance service. Please contact Customer Service directly or ask for more details at esrith.contact@cdg.co.th